Please read these Terms & Conditions carefully before registering or using the 988ph platform. By accessing 988ph, you agree to be bound by the terms set out below.
Last updated: May 2026 | Applicable to players in the Philippines
These Terms & Conditions ("Terms") govern your access to and use of the 988ph online gaming platform, including the website at 988ph.net, any associated mobile applications, and all related services (collectively, the "Platform"). The Platform is operated by 988ph ("988ph," "we," "us," or "our").
By creating an account, logging in, depositing funds, or otherwise using the 988ph Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
988ph operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activities conducted through the 988ph Platform are subject to applicable Philippine laws and PAGCOR regulations.
To register and use the 988ph Platform, you must satisfy all of the following eligibility requirements:
988ph reserves the right to request proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended or permanently closed, and any funds held in such accounts may be forfeited in accordance with applicable regulations.
Each individual may hold only one (1) registered account on the 988ph Platform. Creating duplicate or multiple accounts is a violation of these Terms and may result in immediate account closure and forfeiture of balances.
When registering, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and any other information required during the Know Your Customer (KYC) verification process. You are responsible for keeping your registration information up to date.
You are solely responsible for maintaining the confidentiality of your 988ph login credentials, including your username and password. You must not share your login details with any third party. 988ph will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorization, you must notify 988ph customer support immediately via live chat. 988ph may temporarily suspend your account pending investigation.
988ph accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard. The minimum deposit amount is ₱100. Deposits are credited to your 988ph wallet immediately upon confirmation from the payment provider.
Withdrawals may be requested to your registered GCash account or Philippine bank account. The minimum withdrawal amount is ₱200. Standard withdrawal processing time is 1–3 hours for verified accounts. Larger withdrawal amounts may require additional KYC verification and may take up to 24 hours to process.
All deposits and withdrawals must be made using payment methods registered in your own name. Third-party payments are not permitted. 988ph reserves the right to reverse transactions and close accounts where third-party payment methods are detected.
988ph does not charge fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, for which 988ph bears no responsibility.
Funds deposited into your 988ph wallet are held in segregated accounts separate from 988ph's operational funds. This ensures that player balances are protected at all times.
988ph offers various bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to specific terms and wagering requirements that will be clearly stated at the time the bonus is offered.
Unless otherwise specified, the following general bonus conditions apply:
All games available on the 988ph Platform use certified Random Number Generators (RNGs) that are independently tested and audited to ensure fair and random outcomes. Live dealer games are conducted by trained professional dealers and are subject to the same fairness standards.
In the event of a technical malfunction, disconnection, or system error during gameplay, 988ph will make reasonable efforts to resolve the issue and restore the game to its last valid state. However, 988ph cannot guarantee the continuity of any game session in the event of circumstances beyond our reasonable control, including internet connectivity issues on the player's end.
Minimum and maximum bet limits apply to all games and are displayed within each game interface. 988ph reserves the right to adjust bet limits at any time. Players are responsible for reviewing applicable limits before placing wagers.
Any winnings resulting from a game error, software bug, or misconfigured pay table will be considered void. 988ph reserves the right to withhold or reverse such winnings pending investigation and correction of the error.
988ph is committed to promoting responsible gaming practices across all player interactions. We recognize that for a small number of players, gaming can become problematic, and we take our duty of care seriously.
The following responsible gaming tools are available to all registered 988ph players:
You must be 21 years of age or older to use the 988ph Platform. If you believe you or someone you know may have a gambling problem, we encourage you to seek help and visit our Responsible Gaming page for further guidance and resources.
The following conduct is strictly prohibited on the 988ph Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, and forfeiture of balances:
988ph cooperates fully with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine law enforcement authorities. Suspicious activity will be reported in accordance with applicable anti-money laundering laws.
All content on the 988ph Platform, including but not limited to the 988ph brand name, logo, website design, graphics, game interfaces, software, text, and promotional materials, is the exclusive intellectual property of 988ph or its licensed content providers.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the Platform without the prior written consent of 988ph.
To the fullest extent permitted by applicable Philippine law, 988ph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
988ph's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 988ph account in the thirty (30) days immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. 988ph makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. Scheduled and unscheduled maintenance may result in temporary unavailability of the Platform.
988ph collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
988ph implements industry-standard security measures, including SSL/TLS encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 988ph cannot guarantee absolute data security.
For full details on how 988ph collects, uses, and protects your personal information, please review our Privacy Policy.
You may close your 988ph account at any time by contacting customer support via live chat. Upon account closure, any remaining balance (after deduction of applicable bonus amounts subject to wagering requirements) will be returned to your registered payment method within 5 business days, subject to completion of KYC verification.
988ph reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:
In cases of account closure due to a Terms violation, 988ph reserves the right to withhold any balance pending investigation. If the investigation confirms a violation, the balance may be forfeited in accordance with applicable regulations.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the 988ph Platform, you agree to first attempt to resolve the dispute informally by contacting 988ph customer support. If the dispute cannot be resolved informally within thirty (30) days, either party may escalate the matter to PAGCOR's dispute resolution process or the appropriate Philippine courts.
For disputes involving PAGCOR-regulated gaming activities, PAGCOR's regulatory decisions shall be binding on both parties to the extent required by applicable law.
988ph reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 988ph will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.
Your continued use of the 988ph Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure as described in Section 12.
The most current version of these Terms will always be available on this page. We recommend reviewing these Terms periodically to stay informed of any updates.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 988ph support team through our 24/7 live chat service available on the Platform.
You may also reach us by email. Our support email address is:
988ph is committed to responding to all formal complaints within 5 business days. For urgent account security matters, please use the live chat service for the fastest response.
These Terms are designed to protect both you and 988ph. Here's a quick summary of the key protections in place for every player.
988ph operates under PAGCOR oversight. Every aspect of our platform — from game fairness to financial handling — is subject to regulatory review, giving you confidence that the rules are enforced.
Your deposits are held in accounts completely separate from 988ph's operating capital. This means your balance is protected regardless of the company's financial position at any given time.
All 988ph games use independently audited RNG technology. No game outcome can be manipulated by 988ph or any third party. What you see on screen is a genuinely random result every single time.
Every promotion on 988ph comes with clearly stated wagering requirements and validity periods. We don't hide conditions in fine print — all bonus terms are accessible before you opt in.
988ph enforces strict age verification in compliance with PAGCOR regulations. Players must be 21 or older to register. KYC checks are conducted to verify age and identity before withdrawals are processed.
If you have a concern about a game outcome, a transaction, or any aspect of your 988ph experience, our support team is available around the clock to investigate and resolve issues fairly and promptly.
Now that you know the rules, you're ready to enjoy everything 988ph has to offer — from live baccarat and roulette to slots, bingo, and fishing games. Log in and start playing today.
21+ only | PAGCOR regulated | Play responsibly